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Sale conditions

In case of return, make sure that the products in a appropriate packaging to avoid damage during postal transit. And, add to the postal  a signed for postal service to return the item.

We will be anable to refund you for an order that is lost or that we do not receive within delays..

Keep your posting  documents until we receive your returned package.

In the event that the return delay is exceeded, the return will be subject to our acceptance, and may be offered in the form of exchange of product of the same value,

After receiving your item for return, we proceed to the exchange and / or the refund on the original payment modal for the amount paid. For  exchanges, we will accept the shipping cost before sending the goods for exchange.

All exchanges and refunds for products purchased through the website must be done via postal mail. At:

Look Chou

3111, blvd Père-Lelièvre

Suite 2

Québec QC

G1P 2Y3



Speak to the Quebec authorities

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